Very simple to set up and configure to start monitoring your devices right away.
I like how LogicMonitor is easy to set up and configure, plus it simplifies website and server monitoring. Also, whenever something goes …
Overview
What is LogicMonitor?
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.
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Pricing
Enterprise
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Cloud
Website Monitoring
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Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.logicmonitor.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is LogicMonitor?
LM Envision is a SaaS-based unified observability platform that enables digital enterprises to adopt a cloud-ready operating model for meeting key business demands. LM Envision provides clarity across hybrid enterprise IT, brings diverse IT and development teams together to solve complex problems, and enables IT to innovate faster while improving operational efficiency to the critical IT services they deliver.
LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.
LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.
LogicMonitor Features
- Supported: Infrastructure Monitoring
- Supported: Network Monitoring
- Supported: Cloud Monitoring
- Supported: Logs
- Supported: Server Monitoring
- Supported: Remote Monitoring
- Supported: AIOps (data forecasting, root cause analysis, dynamic thresholds)
- Supported: Database Monitoring
- Supported: Container Monitoring
- Supported: Synthetic Website Monitoring
- Supported: APM
- Supported: Storage Monitoring
- Supported: Virtual Machine Monitoring
- Supported: Configuration Monitoring
- Supported: Topology Mapping
- Supported: Customizable Dashboards
- Supported: Alert Escalation Chains
- Supported: Reporting
- Supported: Alerting
- Supported: 24x7 Live Technical Engineer Support
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GCISD accelerates digital transformation with LogicMonitor
who is LogicMonitor?
Carrier partners with LogicMonitor in path to unified observability
LogicMonitor Integrations
LogicMonitor Competitors
LogicMonitor Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
LogicMonitor Downloadables
Frequently Asked Questions
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of LogicMonitor are from Mid-sized Companies (51-1,000 employees).
LogicMonitor Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 29% |
| Mid-Size Companies (51-500 employees) | 41% |
| Enterprises (more than 500 employees) | 30% |
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Reviews and Ratings
(310)Attribute Ratings
Reviews
(1-25 of 61)Companies can't remove reviews or game the system. Here's why
February 28, 2024
Fantastic monitoring platform, simple to implement and yields remarkable outcomes with low costs.
Both the on premises and cloud monitoring system has been converted to LogicMonitor and thanks to that we can analyze and collect more specific data without worrying about our infrastructure cost. Also installation was easier than we imagined as the documentation to set it up was extensive and both customer service and LogicMonitor community was always available and friendly enough which accelerated the whole process. There is no other monitoring system that matches its low cost and ease of use.
- No need to worry about the overall cost as it costs much lesser than it's competitors.
- Has friendly community and support so whenever there is an issue, it quickly gets solved and the extensive documentation further makes the process easy to follow.
- The tool's overall performance is great and the UI is updated frequently to fix bugs or improved user experience.
- Further improvement is required in their mobile app. Since it has a lot of bugs which causes it to crash and start glitching.
- Even though it can identify if there is an issue and report it, it can't automatically fix it or give the solution for the issue. So if there was such a feature, it would save us a lot of time.
- That was all that the it needs to improve on and there are no other significant problem or improvement that it needs.
It gives real time data and has a wide range of monitoring choices which is constantly accessible and lets you group severity alerts for abnormalities. Also their technical support is available 24/7 and their security updates are very frequent hence providing the best possible security.
- Frequent security updates which ensures best possible protection.
- Lets you group severity alerts for abnormalities.
- Support is available through out the day.
- The reporting templates are old and needs new ones.
- The devices logged should have more info. Such as their ip address and the device name and the time when logged in.
January 03, 2024
Superb item for any and all of your monitoring and needs
We have seen a significant improvement in our response time when dealing with server related difficulties because to LogicMonitor's ability to closely monitor all important systems. And although LogicMonitor is mostly used on servers, it is also compatible with many other devices. Also a crystal-clear dashboard allowing us to maintain tabs on the most critical systems from a single location is the result of the meticulous tracking of all these events.
- Monitoring and alerting users of network or connection changes.
- Anomaly detection is great.
- Real time dashboards and reports showing insights across all systems.
- Changing the alerting settings is such a hassle and takes forever.
- Device logging is not nearly targeted enough.
- Pre-built alerts and templates are desperately needed.
Its been a couple years since we engaged LogicMonitor in organization. The platforms integration with cloud platforms has simplified our cloud resource management. We set up automatic scaling policies, and when our applications demand increased, LogicMonitor seamlessly expanded resources to handle the load. We have also leveraged it ability to identify issues before they impact our end users allowing us to address issues before they lead to server downtime.
- The auto discovery capabilities have saved us countless hours. It automatically detects and monitors new devices and services when added to our network, ensuring we miss nothing critical.
- The customizable dashboards are great
- The forecasting tools have been instrumental in our capacity planning efforts.
- Pricing and transparency. Shading more light into the pricing structure would be really appreciated especially by potential clients
- The licensing is very costly.
August 30, 2023
Carrier Grade Monitoring for Managed Service Providers
As a managed services provider, we require the best monitoring tool to provide world-class services to our clients. The tool must be easy to deploy, maintain, and manage. The solution must also be current with the market trends and stay ahead of the ever-changing technology market. Most importantly, the user experience must be intuitive, easy to understand, and feature-rich. We deploy LogicMonitor to over 150+ clients across North America and it is the core monitoring tool we use to meet all of the requirements mentioned above and more.
- Monitoring of on-prem, cloud, and SAAS-based solutions across hundreds of different technologies.
- Provides notification and alerting in the event an asset is experiencing a service impacting situation
- Real-time dashboards and reporting to see analytics across business systems
- Because of the rapid change in technology, maintaining DataSources to the most current level can be time-consuming for staff.
- The network discovery and mapping capabilities are not as robust when compared to other solutions
- While it can back-up configuration files on devices, it does not have the ability to push or modify configuration files back to devices.
Used to monitor device and site uptime and generate monthly metrics reports for availability. We use it to monitor our public facing websites for performance and uptime. It is also used to provide backups and change notification for all network device configurations, along with storage and analysis of syslogs.
- The cloud based service has provided good WebUI performance for our global users.
- Upgrades to the system and our collectors have been seamless with no downtime.
- The anomaly detection for Windows and network logs is very nice.
- The support team is great. I can reach out to them directly through the portal in a chat to get immediate help with any issues that come up or if I just need guidance.
- The reporting area is very weak and has some unexpected limitations.
- There are no network configuration management functions, such as being able to search configs for a specific setting (or lack of).
- Licensing is very expensive compared to some other solutions we looked at.
March 01, 2023
One of best NPM tools
Score 9 out of 10
Vetted Review
Verified User
LogicMonitor is a fantastic NPM. We leverage it for monitoring our networking devices, cloud VMs, application servers, and storage servers in short we use LogicMonitor to monitor all of the infrastructure.
- It captures and monitors devices down to the minute details, and accurate alerts are generated.
- The UI is very good and modern looking
- The site categorization looks very effectively
- When a device is added, we enable all alerts; only the basics are enabled by default.
- Mobile version is not good
February 24, 2023
Great infrastructure monitoring and alerting but geared towards larger organizations and bad pricing practices!
LogicMonitor is great for monitoring IT infrastructure and alerting about any issues. We used it as part of our managed services offered to our SMB customers. It can gather data from a wide range of products that are deployed within any IT environment. It also provides long-term data points for historical review and finding trends.
- monitoring a wide variety of products in IT environments
- very flexible setup for alerting
- easy to deploy and add devices to monitor
- can get very complex to configure thresholds properly and get data points that are of interest
- very slow to implement updated data sources for new generations of equipment
- pricing and contractual terms are horrible (annual renewals, automatic pricing increases, locked in device quantities) rather than billing monthly usage
- not very SMB friendly (lots of features not needed for small environments but there's no options for cheaper, more basic licensing, geared towards larger organizations and constant grows in monitored devices)
January 16, 2023
Worth every penny!
It is currently being used by analyzing not only our core switches, but also our data centers, servers (to include VMs), and IDFs all throughout our facilities. We can find faults within our networks, view down switches, view switch configs, or any other sort of critical issues that may occur that we are not aware of. This is a key part of infrastructure as we handle various locations not only in CA but through out other areas.
- I think the best feature is the SaaS itself. The availablity at a webpage makes things really up to speed on the ever expanding cloud platforms taking over.
- It also doesn't boggle up the space in your email boxes sending consistent messages that aren't as critical as they should be. It simply expresses just the facts.
- Finally the ability to oversee all operations over a single customizable window pane makes it extremely intuitive and convenient.
- Although it can be done, setting up what devices are connected to a certain appliance or switch can be a tedious task as it is a long manual process. I would love to see this get easier over time.
- The log monitoring can be a bit of a pain. I have heard there is talks of this getting closer to its competitors like Splunk but they are not there yet.
November 25, 2022
One Stop Monitoring Solution and New Market Player
LogicMonitor is being evaluated in our internal labs as the potential EMS and NMS solution. This is being used for Network, Server and Database Monitoring Solution. We are using LogicMonitor for other infrastructure monitoring as well such as VMWare, Cloud Services, MiddleWare, Websites etc.
Internal Monitoring team is the current users of LogicMonitor who are building out solutions for different technologies.
Internal Monitoring team is the current users of LogicMonitor who are building out solutions for different technologies.
- Devices and website monitoring.
- Cloud services monitoring.
- Alerting and dynamic threshold
- AIOPS via alert forecasting and data usage forecasting.
- Application Performance Monitoring (APM).
- Devices compliance check.
- Devices automation.
- Reports limitation.
November 21, 2022
Monitoring is a breeze with LogicMonitor
We use LogicMonitor to monitor a variety of deployments at our client sites without requiring an intrusive collector to be installed or allowing us to monitor resources that don't allow for a collector to be installed (networking equipment, etc.)
- Collector based monitoring
- Monitoring a wide variety of sources
- Easy customization and integration with platforms that aren't supported out of the box
- The UI is undergoing an overhaul, so it can cause a disjointed experience while it's being updated
- Collector can occasionally crash, and we don't always get notifications that something has died
- Application of monitoring profiles isn't the most intuitive
November 21, 2022
Highly Recommend
To monitor VMWare v Cloud Directory Property Source and Data Source, HPE StoreOne Logic Module Review. Overall, the main scope of the project is to implement the security reviews, User
Access, Environment Import, Monitoring Enablement,
Visualisation, and Reporting with the assistance of LogicMonitor to deploy the software. There have been instances in the past where it has taken up a lot of manual effort to discover where the issues lie. Sometimes this has taken weeks to identify and resolve. With LogicMonitor, we have managed to identify and resolve the same issues within 2 hours, which ultimately has saved the organisation time, effort, resource,s and money.
- Onboarding Process
- Technical Support
- Project Planning
- Transparency throughout the implementation
- Calling to resolve queries rather than using email / mavenlink
November 18, 2022
Precise, flexible platform that offers so many possibilities but can also be overwhelming to some.
We use LogicMonitor to monitor/alert the status of our client's network devices (routers, switches, firewalls, wireless APs, servers, etc.) We also use it to SSH into client network devices without having to remote into an internal network resource prior. LogicMonitor allows us to monitor almost any type of datapoint you would wish to monitor. It gives so much flexibility and allows for a mass amount of information all in one place. It also allows our business to generate user-friendly reports that we can forward to clients.
- Generate client-facing reports
- Flexibility on monitoring and alerting
- Generate graphs from raw data
- GUI can look overwhelming
- Easier time browsing through folders
- More support documents
November 16, 2022
Great tool for all your devices and environmets.
we monitor several db and linux servers.
we user performance dashboards for general servers health.
we monitor cloud infrastructures.
we user performance dashboards for general servers health.
we monitor cloud infrastructures.
- Adding new collectors
- Discover machines and resources from collectors.
- syslogs forwarding is complicated.
- you dont have enought feedback when troubleshooting collectors.
November 15, 2022
LogicMonister
we use it to monitor our corp IT network as well as our venue technology stack. In our venues, it is important to be able to see problems as soon as they arise and this tool allows us to act quickly in conjunction with our other IT Ops tools to remediate the problem.
- auto configuring alerts
- consolidating information
- being user friendly
- making figuring out how to tune alerts easier
November 08, 2022
LogicMonitor user review
LogicMonitor is one of the main monitoring tools used to monitor resource effectively. <br>LogicMonitor takes an agentless approach which cuts down on setup time and customer resources. LogicMonitor has helped overcome outdated monitoring solutions and as it is a SaaS approach thew updates and Maintenace is handles by LogicMonitor themselves saving on infrastructure costs to the business.
- Agentless Monitoring
- Has an API for automation
- Easy to use
- Dashboards and widgets
- Not very per customer tenant
- No Dark mode
October 11, 2022
LogicMonitor Review
We use it for monitoring majority of our systems. The biggest advantage is fast adaptation compared to some other monitoring tools.
- Easy to use thanks to the modern user interface.
- Very little technical troubleshooting needed. Everything just works.
- Monitored data is stored up to two years.
- Mass editing.
- No dark theme.
- Mobile app could be better.
We use LogicMonitor for infrastructure monitoring and alerting (Server infrastructure and VMs, Networking infrastructure, Websites). It is used by multiple groups within our IT department (Systems Engineers, Support Technicians, DevOps Engineers, Cybersecurity Engineers). The primary business problem that it addresses is ensuring systems uptime by generating alerts on metrics that could indicate issues/problems. One of the other primary uses is for metrics monitoring and reporting over time.
- Very good 'out of the box' metrics and thresholds for alerting (often no fine-tuning needed).
- LogicModules provide abilities to monitor a wide variety of systems/software.
- Ability to write your own LogicModules or scripting to collect custom metrics.
- Sometimes difficult to understand how/why alerts get generated due to the relationship between thresholds (sometimes defined at different levels), alert rules, and escalation chains.
- Some aspects of the user interface/layout aren't always completely intuitive.
June 28, 2022
LogicMonitor: Highly Recommended
LogicMonitor provides us with valuable insight into the operational status of the university's technology assets, whether those are on-premises network connectivity, hypervisors and servers or Cloud-delivered compute and storage. We try to leverage the observability LogicMonitor delivers to proactively ensure that technology-dependent business functions are supplied effectively. We rely on LogicMonitor's alerting capabilities to inform us when operations are not performing as expected.
- LogicMonitor supports a wide range of technology products and services
- LogicMonitor's reliability has been far higher, and its administrative burden far lower than previous generations of on-premises products that attempt to provide similar functionality
- LogicMonitor has well-developed out-of-the-box alert thresholds and very effective and flexible notification delivery options
- LogicMonitor itself is relatively easy to install (note: that does not mean installations need no planning!)
- LogicMonitor iterates existing features and adds new functionality quickly so it can be hard to keep pace as a customer; particularly if your use case does not demand movement at the same pace.
- It would be valuable if LogicMonitor was able to find a way to license its various capabilities (LM-Cloud, -Logs, -Services, -Config) that allowed them to be adopted with a more a la carte and/or transient term approach.
June 28, 2022
LogicMonitor
We use LogicMonitor to monitor all physical devices and virtual instances that we provide to customers and also use internally. The data and observability that we get from the platform assist us in troubleshooting customer problems as well as forecasting growth and monitoring the general performance of all devices across our estate.
- Breadth of technology
- Auto discovery
- Easy to understand graphs and metrics
- Utilises WMI which is an outdated technology and WINRM coverage is poor.
- RBAC for alert escalation.
LogicMonitor is used to screen hundreds of locations for UP/DOWN, performance issues in infrastructure (servers, network), a misconfiguration in infrastructure, and related. It feeds a ticketing system (ConnectWise Manage in this case). It generates alerts on emergency conditions by email and text to the appropriate teams.
- Alert on outages of power and Internet (site availability)
- Alert on VMware and Microsoft server configuration or performance issues
- Alert on website outages
- Needs better out of the box alerting / templates
- Generates too many repetitive tickets in ConnectWise Manage (working with their support to resolve)
- Admin portal user interface could be simplified and improved
- Takes time to fine tune / dial in the alerting
- Mapping feature is poorly executed (concept is to build a real-time network map)
January 13, 2022
LogicMonitor, How it can save you time and money
We use LogicMonitor for both internal uses, within our Hosting and cloud environments. The two largest benefits we have seen are Time to deployment and Technical Support. Our company often acquires other companies. With LogicMonitor I can have them added to our monitoring solution literally within 1 day. If I do run into any issues, the 24x7 availability to get an engineer on chat is great and they resolve my issues 95% of the time without the need to escalate the case.
- Rapid Deployment
- Out of the box threasholds
- Auto detecting Server/services that need to be monitored with little or no manual configuration
- LMLogs is a new feature they are working on that lets you correlate event logs with alerts. Great idea but they still have a little ways to go to make it user-friendly.
- Reporting needs some work. Especially around configuration reporting.
January 07, 2022
It worked OK but was not well suited for an MSP
We used LogicMonitor to manage a customer's network as part of a managed services engagement. The client was in manufacturing and had eight global locations.
- Generate Alerts to Support Team.
- Support Multiple Types of Equipment.
- Provided ability to verify status.
- Required more senior technical knowledge to set up and manage.
- Not friendly from an outside MSP business arrangement standpoint (scalability) of licenses, etc).
- Lack of ability to integrate with common MSP tools (E.g. PSA, documentation platform).
LogicMonitor as a monitoring tool can help us understand where the problem is. We can address outstanding tickets through our email support. It is also used to generate availability reports and usage reports for our managers and general managers. Thanks to this, we can have our physical and virtual infrastructure at its best performance.
- A great platform that allows you to set up and collect actionable data in minutes.
- It has a very intuitive user interface, is cloud-based, and does not require much maintenance.
- Its control panel is straightforward to customize and adapt.
- To make the application easier to use, if you don't find what you need, you can create your modules, as its panel can generate them and display them on the monitor in a few clicks.
- Device logging should be more specific.
- Add more straightforward options to monitor logs.
May 17, 2021
Using LogicMonitor as a Non-MSP
We use LogicMonitor to monitor uptime for each of our 50+ sites across the globe. It's primarily used by each division's IT staff to keep up with bandwidth usage, netflow statistics, and server alerts. We've recently started to integrate the LM Logs and Configuration monitoring into our system. This has drastically helped in reducing troubleshooting time for issues.
- Alerts and Escalation Chains
- Netflow Metrics
- Configuration Change Comparison
- Could use more reporting options
- Waiting on the addition of BGP neighbors in mapping
- New UI rollout is taking a while